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1. One thing a customer must do if they are dissatisfied with the service.
2. Two things you should do if a customer is impatient.
3. Two things you don't have to do if the customer is satisfied.
4. Two things you can do if a customer is confused about a product.
5. One thing you must do if a customer asks for a product demonstration.
6. One thing you can't do if a customer is looking for a specific item.
7. Two things you should do if a customer praises your service.
8. Two things you don't have to do if a customer only has a minor complaint.
9. Two things you should do if a customer is in a hurry.
10. One thing you must do if a customer finds an error in their bill.
11. Two things you mustn't do if a customer is a first-time visitor.
12. Two things you have to do if a customer needs help with assembly.
13. One thing you must do if a customer leaves a valuable item behind.
14. One thing a customer mustn't do when dealing with customer service.
15. One thing a customer must do when placing an order online.
16. Two things a customer should do when providing feedback.
17. Two things a customer doesn't have to do when browsing the store.
18. Two things a customer doesn't have to do if they have a loyalty card.
19. Two things a customer should do when returning an item without a receipt.
20. Two things a customer mustn't do when they are dissatisfied with a product.
21. One thing you can do if you want to speed things up.
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